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How We Protect Your Privacy

Your account details, payment history and personal information stay secure on our platform. We're transparent about what we collect, how we use it, and who can access it.

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clubpk game How We Protect Your Privacy
HELP WITH YOUR PRIVACY

Contact Us About Your Data

Team online

Account Support

Ask about your stored data, request a copy of your information, or report a privacy concern. Our team responds to account queries via the support message centre in your clubpk game lobby.

Data Access Request

You can request a complete export of your account information, transaction history and personal details at any time. Submit your request through your account settings and we'll verify your identity.

Privacy Updates

We notify you in the app and via email whenever this policy changes. Check your email inbox for updates on how we handle your data and new security measures.

HOW WE SAFEGUARD

Data Security and Your Account

Encryption in Transit

All data you send to clubpk game—passwords, payments, account details—travels over encrypted channels.

Payment Privacy

JazzCash, Easypaisa, Raast and bank transfer details are tokenised, meaning we don't store your full account numbers.

Cookie Use

We use cookies to remember your login, track site performance and show you relevant updates.

Data Retention

Account information stays on file as long as your account is active.

Third-Party Access

We share your data only with payment processors and fraud-prevention partners who help us run the platform securely.

Account Changes

You can update your phone number, email and address in account settings at any time.

Frequently Asked About Data

Only you and our internal security team can access your account. Your name, payment details and gaming history are visible only when you log in. We do not share account summaries with other players or display your balance publicly.

When you deposit via JazzCash, Easypaisa or Raast, your mobile wallet number is never stored in full on our servers. We receive a secure token from the payment processor instead, so only the processor holds your actual wallet credential.

Yes. Go to account settings, select Close Account, and confirm your identity via email. We'll delete your personal information within 30 days, though transaction records may be retained longer for anti-fraud and regulatory purposes.

Your account and all associated data remain stored until you close it or contact support to request deletion. We do not automatically delete inactive accounts, but you can request removal of your information at any time.

No. We track only your behaviour inside the clubpk game platform—games you play, deposits you make, withdrawals you request. We do not follow your browsing on other websites or collect data from other apps.

Open the support centre in your account, select Data Request, and choose either Email or Download. Verify your identity and we'll send you a complete file of your account info, transaction history and stored details within 7 days.

Completely. Your withdrawal history, bank account, JazzCash, Easypaisa or Raast transfer details are private to your account only. No other player, staff member or third party can view your payout records or destination details.